An operating system, not another inbox.
dlvr sits above your PMS and POS, gives every agent the same live picture of the property, and keeps humans in command of the decisions that matter.
Connected to your stack
Native integrations with Mews, Opera, Toast, Square, Twilio and WhatsApp Business. Agents read and write in the systems your team already trusts.
Shared property context
One memory layer holding guest history, preferences, inventory, staffing and vendor SLAs — so every agent answers with the same facts.
Guardrails per agent
Spend caps, comp limits, tone rules and escalation thresholds. Anything outside the envelope routes to a manager instantly.
Total observability
Every message, decision and rollback is timestamped and explained in plain language, exportable for ops reviews and audits.
Where it fits
Hotels & resorts
Front desk relief, housekeeping sequencing, VIP prep, in-room dining.
Restaurants & bars
Reservations, waitlist, ticket routing, vendor chasing, shift cover.
Groups & management cos.
One control room across properties with per-brand guardrails.